Accessibility Statement

Zenva Labs is committed to ensuring that our website, public communications, software products, and digital services are accessible to all people, including individuals with disabilities. We recognize the importance of providing equal access to information and functionality and are dedicated to meeting or exceeding accessibility standards required by our government customers and partners.

Standards We Follow

We aim to conform to the following standards and policies:

Section 508 of the Rehabilitation Act (as amended)
Web Content Accessibility Guidelines (WCAG) 2.2 Level AA

Scope

This statement applies to the zenvalabs.com website, documentation we host, customer-facing portals, and products made available to the public by Zenva Labs. Individual products or modules may include additional, product-specific accessibility notes or conformance documents, which will be linked from the product’s site or documentation.

Our Accessibility Program

Governance and Ownership: Accessibility requirements are included in our product planning, design reviews, development checklists, and release criteria.
Design and Development: We incorporate semantic markup, proper labeling, keyboard operability, color contrast guidelines, and focus management throughout the user interface.
Testing: We use a combination of automated tooling and manual testing, including keyboard-only navigation and assistive technologies (for example, NVDA, JAWS, VoiceOver) on common browsers (for example, Chrome, Firefox, Safari, Edge).
Procurement: We seek accessibility assurances from third-party vendors and prefer solutions that support WCAG and Section 508 requirements.
Documentation: We strive to ensure that end-user and developer documentation is accessible, including proper structure, headings, link text, and alt text for images.

Continuous Improvement

Accessibility is an ongoing process. We routinely review our website and products, track defects, and prioritize fixes as part of our regular release cycles. Our team continually evaluates new guidance, browser and assistive technology changes, and industry best practices to improve accessibility over time.

Compatibility and Supported Technologies

Our web content is designed to work with modern browsers that support current accessibility APIs. Optimal experiences are expected with the latest versions of Chrome, Firefox, Safari, and Edge on desktop and mobile devices. Some older browsers or assistive technologies may not fully support all functionality.

Known Limitations

Despite our best efforts, users may encounter issues in certain areas of our website or products. When we identify non-conformances, we log them, assign ownership, and schedule remediation work. If you encounter a barrier, please let us know using the contact information below.

Feedback and Contact

We welcome your questions, comments, and reports of accessibility barriers. Please contact us:

Email: info@zenvalabs.com

Please include the page or product where you experienced the issue, the assistive technology or browser you used (if applicable), and a description of the problem. We aim to acknowledge inquiries within two (2) business days and to provide updates as we investigate and resolve issues.

Third-Party Content

Our website and products may link to or incorporate third-party content and services that we do not control. While we strive to select accessible solutions, we cannot guarantee the accessibility of third-party content. We encourage vendors and partners to meet WCAG 2.2 Level AA and Section 508 requirements.